I found an article about outsourcing, which gives us a very clear overview of where we were and where we are going in outsourcing. I work on my international outsourcing vision every day and I often wonder ‘where will we be in 10 years?’. From below figure (to see the big size, click the image) I see a few key points for our future:

- Timeline. Outsourcing brought $12 billion to India in 2004. India has grown even bigger on this number since 2004 and many other countries have followed India’s example in the IT outsourcing field. These numbers will keep on growing for the decades to come.

- Timeline. In 2010 companies still choose price over quality (the below document is about the US, I believe in Europe this might be different) and companies are frustrated about the quality of work. In my opinion, there are 2 important things here. First, price is important at the moment because of the worldwide recession. In times of rapid economic growth, companies need people and outsourcing is a requirement for companies to grow as shortages in IT staff make it hard to find talent. Second, companies report frustration because global sourcing is still in its infancy. People need to gain experience in order to know how it works. As more companies outsource, more frustration is reported. As people gain more experience in the next years, outsourcing will become more normal, eventually making it normal practice in  any company. (more…)