I started in the offshoring/nearshoring/outsourcing market in 2005 and in that year, I already heard people share negative stories about offshoring. Today, in 2012, this is still the case, maybe even more, as more people have experience. It surprises me that there are so many cases where people get a negative experience. But at the same time, the size of the … Continue reading
Organisations are traditionally: a place where people gather to work on something they are specialized in to create a certain service or product. Last century this place was often a factory and in the second half of the century, we moved into a service economy and the place became an office. In that office, people come in the morning, sit … Continue reading
As I’m sure you’ve heard, there are far-away lands where the best and brightest youths flock to science and technology schools. They emerge a few years later in hoards of brilliant and eager software developers. Why not put them to work for you? They are smart, talented, easy to find and hire and they work for very reasonable pay. The … Continue reading
The Hackett Group published an interesting research about the future of offshoring. They did the research among 4700 companies with $1 billion in turnover or more. The researchers predict that by 2016, 2.3 million jobs will have been moved offshore from the US and Europe. This represents 1/3 of total jobs in IT, finance, procurement and HR. 40% of that … Continue reading
When speaking to software companies in Europe, I often get to hear ‘we want to have people in our office’. This is something I fully understand. Having people in your own office makes it easier for organization than having people in another building or another country. What then, are the reasons to hire an offshore team? A. Finding the right … Continue reading
Many Agile organizations are considering to outsource parts of the development work. But they want to keep their benefits from Agile, like quick delivery, customer involvement, and high quality. Outsourcing will create distance between the local organization and the development teams where the outsourced work is done, and to manage projects that involve outsourcing is often difficult. Can you do … Continue reading
To an ordinary person, outsourcing a business would seem like a waste of company resources and an additional complication for running a business. This makes sense because after all, why should a company send business abroad when it can be done right at home with a better guarantee for a much higher quality of work. But in the eyes of … Continue reading
I frequently speak to people in India that run BPO or software firms and I am always astonished by the numbers. People tell me that they started their software company 5 years back and employ 2000 people today. In Management Team, a famous Dutch magazine, I just read an article about Intelenet. This Business Process Outsourcing (BPO) company, started 10 … Continue reading
